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and 2008 Supplement


Consumer Arbitration Agreements: 

Enforceability and Other Topics

(with Companion CD-ROM)


By F. Paul Bland, Jr., Staff Attorney, Public Justice
Michael J. Quirk, Associate, Williams Cuker Berezofsky

Leslie A. Bailey, Staff Attorney, Public Justice

Rich Frankel, Associate Professor of Law, Drexel University Earle Mack School of Law
Jon Sheldon, Staff Attorney, National Consumer Law Center

To order your copy online, click here. (Please scroll to bottom of form.)

500 pp. and 2008 Supplement.  This manual is designed to be an attorney’s primary practice guide and legal resource in the battle against compulsory arbitration. The authors are among the nation’s leading experts in challenging mandatory arbitration and helping clients get their day in court. 

  • A comprehensive look at the federal and state case law dealing with the enforceability of mandatory arbitration clauses.

  • Analyzes every angle of attack that any court has yet accepted upon the enforceability of these clauses.

  • Discusses challenges to the formation of arbitration clauses, the scope of arbitration clauses, and a variety of circumstances where they can be held unconscionable or counter to federal statutes.

  • Addresses the relationship between arbitration and class actions and the limits of federal preemption in this area.

  • Extensively discusses the procedures available to combat compulsory arbitration clauses in court, and the limited judicial review available with respect to the rulings of arbitrators.

  • Includes a companion CD-ROM containing numerous model briefs and discovery queries.

Fifth edition plus 2008 supplemental, published by the National Consumer Law Center (NCLC) with Public Justice Foundation. $110 for the manual and CD-ROM, plus $5.00 per book for UPS Shipping and Handling. FedEx shipping available upon request. A portion of the proceeds from the sale of this book will go to support our Mandatory Arbitration Abuse Prevention Project.

To order your copy online, click here. Or you may phone in your order to Sam at Public Justice Foundation (202-797-8600, ext. 232) with your mailing address and credit card information. Or download and print out this order form (PDF) and fax it to Public Justice at 202-232-7203.

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